FirstRand Limited
FirstRand Limited is a leading financial services provider in South Africa, offering a range of banking and insurance products.
Job Summary
| Education | Registered qualification in progress |
|---|---|
| Experience | Entry-level |
| Working Hours | Part-time |
| Closing Date | 06 September 2025 |
Job Responsibilities
- Complete tasks in line with established work objectives.
- Identify and report potential risks that could increase costs.
- Exhibit cost awareness and personal accountability for efficiency.
- Learn financial processes and comply with operational standards.
- Adhere to the organization’s values and service standards.
- Address customer complaints, take responsibility for issues, and ensure clear communication.
- Gather and relay customer feedback to enhance service delivery.
- Ensure technical accuracy in product knowledge and advice.
- Maintain operational efficiency by following improved processes.
- Comply with company policies and quality standards.
- Explore innovative solutions to enhance processes and service delivery.
- Align business processes with customer needs.
- Provide suggestions for potential improvements to systems and processes.
- Embrace the organization’s values, focusing on self-improvement and teamwork.
- Respect diversity and the contributions of team members.
- Take charge of personal development through self-assessment and planning.
Qualifications and Requirements
- Dedication to completing a registered qualification.
- Strong desire to learn and improve continuously.
- Ability to work effectively in a team environment.
- Excellent communication and problem-solving abilities.
- Customer-oriented approach.
How to Apply and Deadline
- Applications must be submitted by 06 September 2025.
- Appointments will be made according to FirstRand Group’s Employment Equity Plan.
- The Bank promotes the inclusion of individuals with disabilities. Candidates may voluntarily disclose disability information, which will be kept confidential unless legally required to share.