Hijra Bank
Hijra Bank is a comprehensive banking institution that has recently commenced operations in Ethiopia, aiming to become a leading partner in ethical banking. With approximately 70 branches across various locations in the country, Hijra Bank is dedicated to providing exceptional service to its valued customers. The bank is seeking dynamic, energetic, and service-oriented individuals to join its team and contribute to its mission.
What is Included
| Minimum Qualification | Bachelor’s degree in relevant fields |
| Experience Level | Entry to Mid-level |
| Experience Length | Varies by position |
| Working Hours | Full-time |
| Industry | Banking |
| Contract Type | Permanent |
| Salary | Competitive |
Responsibilities
- Provide excellent customer service and support.
- Assist in banking operations and transactions.
- Manage customer inquiries and resolve issues.
- Collaborate with team members to achieve departmental goals.
Qualifications & Requirements
- Bachelor’s degree in Management, Accounting, Business Administration, Marketing Management, or related fields.
- Relevant experience in banking or customer service roles.
- Strong communication and interpersonal skills.
- Ability to work in a team-oriented environment.
- Knowledge of ethical banking practices is a plus.
How to Apply
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Position 1: Call Centre Operator
Qualification:
- Bachelor’s degree in Management, Accounting, Business Administration, Marketing Management, or related fields
Experience:
- One (1) year of experience in a call centre
Duty station: Head office
Position 2: Digital Financing Officer I
Qualification:
- Bachelor’s degree in Economics, Management, Accounting or related fields
Experience:
- Two (2) years of related banking experience. IFB training certification is advantageous.
Duty station: Head office
Position 3: Branch Manager I
Qualification:
- Bachelor’s degree in Accounting, Management, Economics or related fields.
Experience:
- Six (6) years of banking operation experience. Knowledge of IFB will be advantageous.
People required: 4
Duty station: Addis Ababa, Wolkite and Butajira
Position 4: Customer Service Officer II
Qualification:
- Bachelor’s degree in Accounting, Management, Economics or related fields.
Experience:
- Two (2) years of banking experience.
- IFB training certification is advantageous.
Number of people required: 6
Duty station: Addis Ababa
Position 5: Manager, Digital Channels
Qualification:
- Master’s degree or Bachelor’s degree in Computer Science, Information Systems, Software Engineering or related fields.
Experience:
- Eight (8) years for Master’s and ten (10) years for Bachelor’s of relevant experience, including four (4) years in supervisory positions in Digital Banking. IFB certification is advantageous.
Duty station: Head office
Note:
- Training in IFB is advantageous.
Deadline: October 10, 2025
How to Apply:
Interested and qualified applicants should submit their application letter, updated resume/CV, and educational certificates within ten (10) days from the date of this vacancy announcement.
https://forms.gle/VXSeSVTYJ4cADrnT8
NB: Only shortlisted candidates will be contacted. Further results of the recruitment process will be announced through our official Facebook page.
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