Standard Bank Group
Standard Bank Group is a leading financial services provider in Africa, offering a range of banking and financial solutions to individuals and businesses.
| Job Title | Customer Fraud Awareness Campaign Manager |
|---|---|
| Education | First Degree in Business Commerce or Communication |
| Experience | 3-4 years |
| Working Hours | Full-time |
Job Responsibility
The primary responsibility is to develop and implement customer fraud awareness campaigns across various communication platforms, including SMS, Mobile Banking, Email, and Social Media. This role also involves creating and delivering comprehensive fraud risk training programs and master classes to empower customers and mitigate reputational and financial losses.
Qualifications and Requirement
Type of Qualification: First Degree
Field of Study: Business Commerce or Communication
Experience Required: 3-4 years in translating risk language into accessible business language, preparing focused communication, and applying marketing and communication principles at various organizational levels.
Behavioural Competencies
- Adopting Practical Approaches
- Articulating Information
- Embracing Change
- Establishing Rapport
- Exploring Possibilities
- Generating Ideas
- Interacting with People
- Interpreting Data
- Producing Output
- Taking Action
- Team Working
- Upholding Standards
Technical Competencies
- Developing an Effective Media Mix
- Internal Communication Channels
- Risk Awareness
- Training Provision
- Verbal Communication
- Writing Effective Communications
How to Apply and Deadline
To submit your application, please follow the link provided below.