Kazi Mtaani: UI Client Service Officer job vacancy

UI Client Service Officer

The organization is dedicated to providing essential services related to unemployment insurance and labor regulations.

Job Title UI Client Service Officer
Salary R269 499 per annum
Education Grade 12 / Senior Certificate
Experience No prior experience required
Working Hours Full-time

Job Responsibilities

  • Provide client screening services.
  • Process applications for UIF benefits.
  • Register continuation of payment forms.
  • Carry out general administrative duties.

Qualifications and Requirements

  • Grade 12 / Senior Certificate.
  • No prior experience required.
  • Knowledge of:
    • Unemployment Insurance Act & Regulations
    • Unemployment Insurance Contributions Act
    • Public Financial Management Act (PFMA)
    • Protection of Personal Information Act (POPIA)
    • Treasury Regulations
    • Batho Pele Principles
    • Department of Labour and UIF policies, procedures, mission, and values
    • Customer care principles and guidelines
  • Skills in:
    • Interviewing, verbal & written communication, listening
    • Computer literacy
    • Customer relations
    • Analytical thinking & time management
    • Interpersonal skills & telephone etiquette
    • On-the-job system training

How to Apply and Deadline

Submit to:
Chief Director: Provincial Operations
Private Bag X522, Bloemfontein, 9300

Hand Deliver: Labouria House, 43 Charlotte Maxeke Street, Bloemfontein

Email: jobs-fs11@labour.gov.za

For Attention: Sub-Directorate: Human Resources Operations, Free State

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